I am sorry that I am only getting to you now, but I have been away for a few days. I would like it to go on record that I am very satisfied, in fact delighted with my frameless window and it is much admired by my fellow bowlers who were interested in seeing it being installed. I feel one must not only write to complain but also give paise where it is due ! I would like also to congratulate you on a fine working team, it was a pleasure doing business with them. Karl was very helpful and gave me a date that the work would be done, and he was true to his word, what a pleasure! His workmen were very polite and esp. Elliot was very exact in what he did, a very neat job, very well done! Thank you and I will enjoy the winter in my new "sun trap"!